bdtkl Privacy Policy — Your information is safe with us

1.1 Information you provide directly

For registration and account management, we collect the following information:

• Full name and date of birth (for age verification)
• Valid email address
• Your chosen password (stored in encrypted form)
• Preferred language and currency settings
• Payment-related information (bKash, Nagad, Rocket or bank account number — for transaction processing only)

1.2 Automatically collected information

When you use the bdtkl platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Site access times, pages visited, and click activity
• Information obtained from cookies and similar tracking technologies
• Gameplay history and transaction logs

1.3 Identity Verification (KYC) Information

To meet regulatory requirements and prevent fraud, we may in certain circumstances request copies of identity documents (national ID, passport, or driving licence) and proof of address. These documents are used only for verification purposes and are stored with the highest level of security.

2.1 Service delivery and operation

We use the information you provide for the following purposes:

• Account registration, management, and security assurance
• Processing deposit and withdrawal transactions
• Providing gaming services and bonus benefits
• Operating 24/7 Bengali-language customer support
• Verifying that your account holder is 21+

2.2 Security and fraud prevention

bdtkl uses information to maintain itself as a secure platform:

• Detecting and preventing unauthorized account access
• Preventing money laundering and fraudulent activity
• Identifying multiple accounts
• Implementing responsible gaming policies and enforcing self-exclusion

2.3 Communication and marketing

With your consent, we may handle the following communications:

• Important account-related notifications (always sent)
• Bonus offers, promotions, and personalized recommendations based on your preferences
• Updates about new games and services

You may opt out of marketing communications at any time.

3.1 Who we share information with

We never sell your personal information. However, in certain circumstances information may be shared with trusted third parties:

• Payment processors: bKash, Nagad, Rocket and bank transfer services — to complete transactions
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft and other providers — to ensure gameplay services
• Identity verification services: Authorized organizations to complete the KYC process
• Legal authorities: In response to applicable law, court orders, or government requests

3.2 Third-party protection assurances

We have a written data processing agreement with each third-party partner organization, ensuring they use data only for the stated purpose and maintain adequate security measures. bdtkl never shares your payment information with third parties unless it is essential for transaction processing.

4.1 Use of cookies

bdtkl.cam uses several types of cookies:

• Essential cookies: Maintaining login sessions and managing security tokens — the site does not function properly without these
• Functional cookies: Storing language preferences, game settings, and personalization information
• Analytics cookies: Analysing site visit patterns and user behaviour (not personally identifiable)

4.2 Cookie controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly, particularly login and payment features. Disabling analytics and marketing cookies leaves the site's core functionality unaffected.

5.1 Data retention period

We retain your information only for as long as necessary:

• All account information is retained while the account is active
• After account closure, certain information is retained for a specified period to meet legal obligations
• Transaction records are retained for the period required under financial law
• Marketing profiles — deleted immediately if you opt out

5.2 Security measures

bdtkl operates multiple layers of security to protect your information:

• 256-bit SSL encryption on all data transmissions
• Passwords stored using one-way hashing (the original password is never visible to anyone)
• Regular security audits and vulnerability testing
• Two-factor authentication option for account access
• Automated monitoring system to detect suspicious activity

6.1 Your data rights

bdtkl grants you the following rights:

• Access: The right to know details of the information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information in certain circumstances (subject to legal obligations)
• Restriction of processing: Object to use of your information for specific purposes
• Data portability: Receive a copy of your information in a machine-readable format
• Withdrawal of consent: Withdraw consent from any processing carried out on the basis of consent

6.2 How to exercise your rights

To exercise any of the above rights, contact our support team. We aim to respond to your request within 30 working days. No request can be processed without identity verification, as this is essential to protect your own information.

bdtkl operates strictly for adults (21+ years). We do not knowingly collect information from or provide services to anyone under the age of 21. Age verification is mandatory at registration. If we have reason to believe that an account holder is a minor, we will immediately suspend that account and delete the collected information. Any parent or guardian who believes their child has registered with bdtkl is requested to contact us immediately.

We may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address
• Updating the "Last updated" date at the top of this page
• Displaying a visible notice on the site

Continuing to use the site after a change is made will be considered your acceptance of the updated policy. If you object to any change, contact us or request that your account be closed.